Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email with your tracking number and shipping details.
Please note: orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

We offer fast and secure delivery across multiple regions. Estimated delivery times are:

  • Domestic (within [United States]): 5–10 business days

  • International orders: 10–20 business days

Delivery times may vary depending on your location, customs clearance, and external factors beyond our control (such as weather or courier delays).

Shipping Rates

Shipping fees are calculated at checkout based on your location, order weight, and delivery method.

  • Free shipping may apply to selected products or promotions.

  • Additional fees may apply for remote areas or oversized items.

Order Tracking

Once your order ships, you will receive a tracking link by email. You can use this link to monitor your package’s progress in real time.

Lost or Damaged Packages

We take great care in packaging your order, but if your item arrives damaged or goes missing during transit, please contact us immediately at support@cozyduty.com.
We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in the product price or shipping cost.

Need Help?

If you have any questions about your order or shipping status, feel free to reach out to us anytime at:
📧 support@cozyduty.com

We’re always happy to help and make sure your CozyDuty experience is as comfortable as the furniture we create.